Return Policy
Thank you for choosing All Web Things for your website development and digital marketing needs. We take pride in delivering top-quality services to help your business succeed. However, if you are not completely satisfied with our services, please review our return and refund policy below.
1. Service Guarantee
We strive to provide services that meet your expectations. If you are unsatisfied with the work we deliver, please let us know within 7 days of receiving the final product. We will review your concerns and work with you to make revisions or adjustments as needed to ensure your satisfaction.
2. Request for Revisions
For website development or digital marketing projects, we offer reasonable revisions based on the agreed-upon project scope. If the final product does not meet the agreed-upon specifications or if there are issues that were overlooked, we will make necessary changes to align with your initial requirements.
3. Refunds
Refunds are generally not provided for digital services, as they involve significant time, effort, and resources. However, if you feel the service was not delivered as agreed or there is a major issue with the work, please contact us at info@allwebthings.com. We will review your request and work with you to find a fair solution.
4. Non-Refundable Services
Certain services, such as SEO services or custom digital marketing strategies, may not be refundable once delivered. If you’ve already received the service and it was completed to your specifications, no refunds will be issued. However, if you encounter problems or errors, we are happy to assist you in fixing them.
5. How to Request a Revision or Refund
If you are unsatisfied with the service provided and wish to request a revision or discuss a possible refund, please contact us within 7 days of receiving the deliverable. Provide the following details:
- Your name and company name.
- The service you purchased.
- A clear description of the issue or concern.
- Any supporting documents or screenshots that help us understand the problem.
We will review your request and aim to resolve it in a timely manner.
6. Cancellations
If you wish to cancel a service before work has started, we will offer a full refund. If the service has already started, we may offer a partial refund depending on the amount of work completed. Cancellations should be requested in writing via email to info@allwebthings.com.
7. Changes to This Policy
We reserve the right to update or change this Return Policy at any time. Any changes will be reflected on this page with an updated date. Please review this Return Policy periodically to stay informed about our return and refund procedures.
8. Contact Us
If you have any questions or concerns about our Return Policy or need assistance, please feel free to contact us:
All Web Things
6 Rue Ernest Laval, 92170 Vanves, France
Email: info@allwebthings.com
Phone: +33 7 52 15 29 65
